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ATTENTION SHOPIFY MERCHANTS

AI chatbot that Transforms Conversations into Revenue Growth, Fewer Support Tickets and Shopper Intelligence

AI Agent That Transforms Conversations into
Revenue
Growth
Fewer
Support
Tickets
Shopper
Intelligence
Revenue
Growth
Become a performance powerhouse with outstanding sales performance, efficient support management, and immediate insights that you may not have realized were possible.
YOUR MISSING LINK FOR GROWING STORE SALES, AT SCALE

Solve Your 3 Biggest eCommerce Challenges With Rep AI

Rep AI's ecommerce sales and support chatbot optimizes every step of the customer journey — engaging, selling, supporting, and retaining shoppers — all powered by an AI-driven data engine that turns conversations into next-level shopper intelligence.
Sell

Boost eCommerce sales with an AI shopping assistant for personalized, real-time shopper engagement.

Struggling with disengaged shoppers who browse but don’t buy, cluless how to break out of stagnated AOV?
  • Reducing cart abandonment
  • Upselling and cross-selling with AI-powered recommendations
  • Offering real-time assistance that mimics a top-tier sales associate
Support

Fast, accurate and efficient eCommerce support with AI-powered assistance.

Support teams overwhelmed with repetitive inquiries, taking time away from high-value customer interactions?
  • Automates 95%+ of common support inquiries (order tracking, returns, cancellations)
  • Automates 95%+ of common support inquiries (order tracking, returns, cancellations)
  • Frees up human agents for complex cases, improving customer satisfaction
Unlock

Gain actionable AI insights to drive sales growth and conversions.

Flying blind when it comes to understanding why shoppers don’t convert or where support gaps exist?
  • Identifies drop-off reasons and recommends fixes
  • Surfaces unanswered customer questions to improve store content
  • Tracks conversation performance - seeing what’s converting and what’s not
BRANDS THAT ADD REP AI EXPERIENCE
12%+
Conversion Rate with AI Sales Chatbot
95%+
Website Inquiries Resolved with AI Support Agent
16%+
Higher Average Order Value with AI Sales Chatbot
x20+
Return on Investment in Rep's AI Concierge
* Numbers represent conservative averages

Become an eCommerce performance powerhouse

With sales and support AI agents that deliver eCommerce excellence, efficient support management, and immediate insights that you may not have realized were possible.

Plug-and-Play Set Up

Rep AI’s intuitive setup lets you get started fast - no tech skills required! Seamlessly integrate with your tools and start seeing results in minutes.

1-Click Catalog Adoption

Instantly sync and display your Shopify product catalog with just one click, streamlining setup and product recommendations.

AI Coaching

Train the AI to match your brand’s tone, policies, and preferences, ensuring personalized, on-brand interactions.

Brand Voice and Visual

Easily customize Rep AI to match your brand’s tone, voice, and visual style for a consistent, on-brand shopper experience.

Resource Library

Upload your resources, docs, and files, and automatically read and train on them, adapting to your business needs seamlessly.

Power Up Your Tech Stack

Easily connect Rep AI's eCommerce chatbot to your existing tech stack, integrating with your favorite tools for a smooth and efficient workflow.

Engage and Sell

Engages the right shoppers at the right time, using behavioral insights to start meaningful conversations and guide them effortlessly to purchase.

On-Time Engagement

Engage shoppers at the perfect moment with timely, context-driven AI conversations that boost conversions.

Product Finder

Delivering personalized product results by understanding the context of the conversation, not just keywords.

Guide between pages

Guiding shoppers between pages based on their choices, helping them find what they need and enhancing their experience.

Add to cart and checkout

Add to cart directly through the chat, streamlining the purchase process without leaving the conversation.

Sales Skills

Personalized shopper engagement based on behavior, across the buyer funnel

Guide and Support

Deliver exceptional eCommerce customer support with AI-powered assistance for Shopify that handles inquiries and resolves issues efficiently.

Live Conversation Drop-In

Jump into any conversation in real-time, offering live support whenever needed, while the AI continues handling the rest.

Post-order tasks agent

AI agent that handles post-order tasks like tracking, cancellations, and returns, streamlining your support and improving customer experience.

Helpdesk ticketing

Create tickets in your Helpdesk, with full summary, streamlining support workflows and ensuring no issue goes unresolved.

AI Answering Helpdesk Emails

AI support agent that automatically drafts helpdesk email responses—ready for review or sent instantly.

Knowledge base and FAQs

Provide instant, accurate answers from your knowledge base, policies and FAQs, ensuring shoppers get the info they need promptely.

Unlock Actionable insights

Data-driven recommendations based on real shopper behavior, helping you optimize your sales and support strategies in real-time.

Performance analytics

Track key metrics like conversion rates, engagement, and support efficiency, to drive continuous improvement.

CX and missing data insight

Tap into missing website information and CX recommendations, that help you proactively address issues and improve shopper interactions.

Drop-off Reasons

Find out drop-off reasons and common shopper questions, to optimize buying funnel and improve performance.

Granular Conversations filtering

Explore conversations by challenges, issues, topics, traffic sources, and shopper type, offering full transparency to level up the customer experience.

Built to scale

Designed to grow with your Shopify store, adapting seamlessly to your evolving needs and helping you maintain a top-tier experience as your business expands.

Predicted Pricing

Rep AI offers traffic-based pricing, allowing you to scale your customer experience cost-effectively as your business grows.

Safe and secure

Robust data protection, encryption, and compliance with privacy standards such as GDPR and CCPA, ensuring your customer information and sales data are always protected

Customers are our priority

Get smooth onboarding and dedicated customer success, ensuring you get up and running quickly, with ongoing optimization and support to maximize your results.

Your favorite integrations

Seamlessly integrating with your favorite tech stack, making it easy to enhance your workflow without disruption.

Customer testimonials

At Rep AI, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support.

22%
Increase in conversion rate

“Rep raised conversion rates overall by +22%, answered 92% of customer conversations. I would describe Rep AI as an extension of every part of the customer experience, from support to sales to education.”

H
Harney & Sons
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3
4
5

Blog

Keep up with Rep AI, from eCommerce AI, AI chatbots, Shopify, to new features, interviews and outstanding stories of growth

Don’t just take our word for it. See what our customers say

Kleem Organics

Working with Rep has been one of our best decisions. The support is amazing and they help you every time for anything you need. I highly recommend this app.

Plug

Rep Ai is an amazing product! Setting it up and going live was quick and easy. In just the first month, we've seen incredible results, and the performance keeps getting better. Our customers love the personalized experience, and we've noticed a significant boost in sales.

Little & Lively

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

Country Wine & Spirits

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI.

Lashify

Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.

Haelf

Game-Changer for Customer Communication and Conversion Rates! Rep.ai has been an absolute game-changer for my business! Since integrating this app with my Shopify store, I've noticed a significant improvement in how I communicate with customers and leads.

Seat Cover Solutions

Rep AI has been a major win for our Shopify store. The tool is smart, fast, and surprisingly easy to integrate. Since installing it, we’ve seen a noticeable improvement in customer engagement and conversion rates.

Pixel Gallery

Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.

The Genie Company

Integrating this chat into our website was incredibly easy. It's user-friendly, and the support has been outstanding. Dafi Zeitlin from the Rep AI team has been phenomenal, offering valuable tips, creative ideas, and guidance on maximizing the chat's potential beyond standard conversations.

Mastering The Mix

These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.

Wild Woolly Yarns

We initially implemented it to enhance customer interactions, but it quickly became much more than just a chatbot—it’s now an essential tool in our sales strategy.

Ascent Nutrition

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Kleem Organics

Working with Rep has been one of our best decisions. The support is amazing and they help you every time for anything you need. I highly recommend this app.

Plug

Rep Ai is an amazing product! Setting it up and going live was quick and easy. In just the first month, we've seen incredible results, and the performance keeps getting better. Our customers love the personalized experience, and we've noticed a significant boost in sales.

Little & Lively

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

Country Wine & Spirits

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI.

Lashify

Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.

Haelf

Game-Changer for Customer Communication and Conversion Rates! Rep.ai has been an absolute game-changer for my business! Since integrating this app with my Shopify store, I've noticed a significant improvement in how I communicate with customers and leads.

Seat Cover Solutions

Rep AI has been a major win for our Shopify store. The tool is smart, fast, and surprisingly easy to integrate. Since installing it, we’ve seen a noticeable improvement in customer engagement and conversion rates.

Pixel Gallery

Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.

The Genie Company

Integrating this chat into our website was incredibly easy. It's user-friendly, and the support has been outstanding. Dafi Zeitlin from the Rep AI team has been phenomenal, offering valuable tips, creative ideas, and guidance on maximizing the chat's potential beyond standard conversations.

Mastering The Mix

These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.

Wild Woolly Yarns

We initially implemented it to enhance customer interactions, but it quickly became much more than just a chatbot—it’s now an essential tool in our sales strategy.

Ascent Nutrition

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Kleem Organics

Working with Rep has been one of our best decisions. The support is amazing and they help you every time for anything you need. I highly recommend this app.

Plug

Rep Ai is an amazing product! Setting it up and going live was quick and easy. In just the first month, we've seen incredible results, and the performance keeps getting better. Our customers love the personalized experience, and we've noticed a significant boost in sales.

Little & Lively

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

Country Wine & Spirits

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI.

Lashify

Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.

Haelf

Game-Changer for Customer Communication and Conversion Rates! Rep.ai has been an absolute game-changer for my business! Since integrating this app with my Shopify store, I've noticed a significant improvement in how I communicate with customers and leads.

Seat Cover Solutions

Rep AI has been a major win for our Shopify store. The tool is smart, fast, and surprisingly easy to integrate. Since installing it, we’ve seen a noticeable improvement in customer engagement and conversion rates.

Pixel Gallery

Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.

The Genie Company

Integrating this chat into our website was incredibly easy. It's user-friendly, and the support has been outstanding. Dafi Zeitlin from the Rep AI team has been phenomenal, offering valuable tips, creative ideas, and guidance on maximizing the chat's potential beyond standard conversations.

Mastering The Mix

These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.

Wild Woolly Yarns

We initially implemented it to enhance customer interactions, but it quickly became much more than just a chatbot—it’s now an essential tool in our sales strategy.

Ascent Nutrition

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Start Your Free trial Now

Ready to see how an AI Shopping Assistant transforms your customer experience and drives more revenue while doing it?
Sign up for REP AI’s free trial today and watch your support transform into a powerful sales engine. No risk, no long-term commitments, just results.

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